Bus Éireann Wins Top Honors at Newstalk Changemaker Business Awards 2025

There’s nothing quite like seeing a client’s hard work recognised on a major stage. We couldn’t be prouder to share that Bus Éireann swept The Changemaker 2025 awards, winning both the Marketing Initiative award and the coveted Overall Winner title for their brilliant “My best move, yours too” campaign.

The Marketing Initiative category honours those who have delivered powerful messaging that not only drives results but also resonates deeply with their audience, creating memorable and meaningful connections

How Connelly Partners Transformed Bus Éireann’s Recruitment

Connelly Partners delivered a game-changing recruitment campaign for Bus Éireann that went beyond traditional job advertising. Facing a nationwide talent shortage and urgent need for workforce diversification, the “My Best Move, Yours Too” campaign reimagined how public transport could attract and inspire career changers.

The Challenge

Bus Éireann confronted a dual problem: scaling their workforce while addressing significant gender imbalance in operational roles. Traditional recruitment methods weren’t delivering the volume or diversity needed, particularly among women who didn’t see themselves reflected in the industry.

The Solution

Rather than generic job ads, Connelly Partners centered the campaign on authentic employee stories, real drivers who had changed careers and found purpose, stability, and joy in public transport. This emotional storytelling approach reframed bus driving from a routine job into a fulfilling, future proof career path.

The campaign strategically deployed across multiple channels including VOD, digital audio, Meta, TikTok, and media partnerships, using data driven targeting to reach career changers and underrepresented groups.

Results

The campaign delivered exceptional outcomes: a 5x increase in applications, female driver representation rising to 11.2%, and 25% of trainee drivers now being women.

Beyond numbers, the campaign shifted perceptions, challenged stereotypes, and created lasting emotional connections between the brand and its people, proving that purpose driven marketing delivers measurable business impact.

This win reinforces something we’re passionate about: great marketing isn’t just about clever creative or smart strategy in isolation. It’s about bringing both together in service of something bigger, creating work that matters to real people and drives real change.

Have a look at the work below:

Unfiltered Takeaways From Web Summit

Nick Cronk, Co-Managing Director, CP West

The world’s premier tech conference is an overwhelming experience which requires athletic footwear and a well-organized calendar. Packed with talks, workshops, seminars, networking and social events, some 17,000 attendees gathered to ingest as much as they could on all things tech, digital and web.

The event is huge for the city of Vancouver, validating its already burgeoning tech scene and drawing thousands of visitors from across the globe. Here are my key takeaways from a dizzying few days:

Building a Foundation for Conversion: Why Colleges Need a Full-Funnel Advertising Strategy

For Graduate Programs: Think about the working professional looking to upskill, the recent undergrad considering further specialization, or even someone contemplating a career change. Are you reaching them through thought leadership content, articles highlighting industry trends your program features and benefits address, or even broad-reach digital campaigns showcasing the impact of your students and alumni?

For Online Programs: The online learning landscape is vast and sometimes overwhelming. Awareness campaigns can highlight the flexibility, quality, and diverse range of your online degrees, differentiating you from the myriad of options available. This could involve showcasing student success stories, highlighting the expertise of your online faculty, or addressing common misconceptions about online education.

Moving to Consideration: Nurturing Interest

Once awareness is established, the next step is to move prospects into the consideration phase. This is where you provide more detailed information, address specific needs, and demonstrate the value proposition of your programs.

Optimizing Performance: Converting Intent into Enrollment

Finally, performance media comes into play. This is where you convert engaged prospects into inquiries and applicants and ultimately, enrolled students.

Clear Calls to Action: Streamlined application processes, easy-to-find financial aid information, and clear deadlines are paramount. So much improvement still needs to be made to university websites to ensure they are clear, concise and easy to find next steps.

A/B Testing: Continuously optimize your ad creative, your CTA copy and your landing pages to ensure they are as effective as possible in driving conversions.

CRM Integration: Seamlessly connect your advertising efforts with your CRM system to nurture leads and provide personalized communication throughout the application journey. While some systems and institutional processes are easier than others to connect the dots, it’s absolutely essential to eventually measure the return on your ad spend and investment.

Caution: if you only play in the conversion part of the funnel, it’s about who can outspend, not outsmart. You and your competition are vying for much of the same audience on the same platforms using the same algorithm. Awareness media can sometimes be less expensive, can properly penetrate your target audience, and can ensure you are top of mind and/or on their short list when they decide it’s time to apply.

The Bottom Line: Invest in Your Future Pipeline

By embracing a full-funnel strategy, colleges and universities can:

Expand their reach: Tap into new audiences who may not have previously considered higher education or your specific programs.

Build stronger brand recognition: Establish your institution as a leader and innovator in key areas to create more memorable associations.

Develop deeper pipelines: Ensure a consistent flow of qualified leads for all your programs, cross-promoting when necessary.

Maximize ROI: While awareness campaigns may not show immediate returns, they significantly enhance the effectiveness of your performance media in the long run.

Moving students to action requires media choices and tactics that students will intersect with at each stage of their decision journey. Our holistic approach requires consistency with brand but flexibility in message, thinking outside the ad, measurement at each stage, and respecting how people consume media today.

Beyond the Border: Why Fewer Canadian Visitors This Summer Is Everyone’s Problem

JoAnne Borselli, Group Brand Director

There’s a shift happening this summer that’s going to have a much louder impact than people realize: significantly fewer Canadians are traveling to the U.S.

According to Tourism Economics, visitation from Canada is expected to drop by 20.2% in 2025, part of a broader 9.4% decline in international arrivals. At first glance, it might seem like just a tourism issue. And it is. But it’s also much bigger than that.

Canadian travelers are a steady, reliable presence every summer, especially in key destinations in the Northeast and border regions across the northern portion of the U.S. They’re not just filling hotel rooms and lining up at attractions — they’re shopping, dining and spending in communities that count on their return year after year. So when they don’t show up, the ripple effect is real.

According to USA Today, a 10% dip in Canadian tourism alone could cost the U.S. $2.1 billion in spending and put 140,000 jobs at risk. That’s not just hotel and airline jobs — it’s restaurant staff, retail workers, drivers, seasonal employees and small-business owners who build their year around summer.

We’ll definitely feel it here in Boston, and in classic summer tourist towns in Massachusetts like the one where I live part of the year. Canada is Massachusetts’ No. 1 international tourism market during the summer, and when those visitors don’t come, it shows: fewer bookings, emptier tables, lighter foot traffic. It all adds up. For many local businesses, summer isn’t just the busy season. It’s make-or-break.

And the truth is, the impact doesn’t stop when vacation season ends. Less visitor spending means less local revenue. It affects everything from job creation to city budgets. And it’s often the smaller, family-run businesses without deep pockets or backup plans that feel it the most. When their income shrinks, so does their own household spending, creating a cycle that touches everything from grocery stores to gas stations.

For businesses that rely heavily on Canadian visitors, it’s easy to feel like this shift is completely out of their hands. But while you may not be able to change the border traffic, you can take steps to adapt your marketing strategy and build resilience during the slowdown:

These kinds of efforts won’t replace lost international traffic overnight. But they can help stabilize revenue, deepen connections with your audience and position your business for stronger recovery down the road.

Because the bottom line is this: when travel slows down, a lot of other things do too. That’s why it’s so important to keep the bigger picture in mind. Travel isn’t just a business sector — it’s a spark that powers so much more.

AdAge: Hot Takes From Upfronts 2025

Despite the evolving media landscape and continual doomsaying about the death of linear, upfronts arguably remain the most pivotal week of the year for TV networks. Billions of dollars in ad commitments take shape during the annual industry showcase, providing a view into the evolving dynamics of media buying—and the tech that will measure those investments.

Ad tech played a pivotal role in the 2025 upfronts and NewFronts, with Google, Yahoo, Netflix and Fox driving home the importance of AI- and data-driven ad tools for marketers. Gen Z once again dominated the demographic conversation, with tailored lineups and targeted content, while the dynamics between streaming and legacy networks continued to play out against a backdrop of Trump’s tariffs, increasing economic uncertainty and a fragmented media landscape. Amid so much disruption and reinvention, we turned to the experts for their key takeaways from TV’s biggest week.

University Business: Introducing Influencers: How to Drive Media Engagement Growth

How to Build an Influencer Campaign

Walled Gardens: Is the Grass Really Greener?

Katie Flores, Associate Director of Programmatic Media Investment

According to a report published by AI Digital, 83% of digital ad revenue is projected to be controlled by Walled Gardens by 20271. A walled garden refers to how platforms such as Google, Meta, Apple, and Amazon control their platform insights and information such as ad inventory, user data, and performance metrics, limiting outside access.

The report also states that 90% of consumers spend their online time within these walled garden environments. Wow, 90%! That means only 10% of users spend their online time engaging with media that we can gain insights from and create leverageable audience segments to optimize against. Walled Gardens can pose a risk to the media ecosystem but also have undeniable benefits.

What is a Walled Garden & Why Are They So Attractive?

Walled Gardens have dominated the media industry for years. But why? Well, the attraction of working with Meta or Netflix for example should be obvious. The latter reported that their daily average viewing duration was two hours and in 1H’24, consumers streamed over 94 billion hours of content2. Mass reach is an understatement. And Meta has mass reach locked down. Facebook has over 3 billion users. The rich, complex, and extensive user data stores gathered from those 3 billion users are just one of the many things that sets Meta apart. 

With the further deprecation of cookies and tracking capabilities, these Walled Garden’s first-party data stores will become even more sought after by marketers looking to gain deeper insights into their consumers. Their precision targeting capabilities are vast, the platforms are widely recognized and engaged millions of times a day, and buying on a platform such as Meta allows for a complete campaign journey from launch, campaign optimizations, and campaign wrap-up measurement. 

Along with the ease of working with a partner throughout the campaign cycle, Walled Gardens can also provide a full view into the consumer journey from discovery to purchase

The Dark Side: Transparency and Black Box Measurement

All of this sounds incredible, but what does it mean for a platform that isn’t a Google or Apple, or Meta? Well, sometimes the grass isn’t always greener inside of these Walled Gardens. Issues such as transparency, data collection and ownership, inflated inventory and fee costs, and trust are just the beginning.

Transparency has always been a hot topic when it comes to the Googles and Metas of our world. These companies have the right to withhold or provide a client with any information or data that they choose. And the transparency issue goes far beyond data but also applies to how the company’s ad tech algorithms work, how ads are served and where, and what audiences are seeing them. This is often referred to as Black Box Measurement and it’s something that the advertising industry is just starting to unpack and examine. How do you challenge and trust a platform that acts as judge, jury, and executioner without third party validation? This is a question that we as media buyers and planners should ask ourselves daily.

The Automation Illusion: When Simplicity Hides Complexity

Since third party measurement partners aren’t allowed to be utilized within these platforms, brands must rely on the honesty of the publisher, that they are providing them with the correct data, and that the data that brands can ingest into the platforms are actually being used for their intended purposes. The lack of transparency seems to be only increasing, under the guise of enhanced performance through automation. 

For example, Google’s Performance Max and Meta’s Advantage+ are newer products that significantly reduce advertiser control of where ads are serving and how they are appearing. While these platforms promote simplicity and automation, allowing their algorithms to handle the work as ‘best practice,’ good advertisers must scrutinize these directives, recognizing the platforms’ inherent drive for monetization. 

While we can’t directly track and validate these platforms with 3rd parties, we can conduct test & learns and other forms of measurement to make our own informed decisions. 

Scrutiny around transparency has come from not only platform users but government officials as well. This pressure has led to some closed ecosystems experimenting with ‘clean rooms’ to provide partners with more insights than ever before. For example, in 1H’24, Amazon launched AWS Clean Rooms ML. 

This product allows Amazon partners to use AWS’s proprietary machine learning technology to create audience modeling and predictive insights without Amazon having to disclose any of their raw data. It’s a step in the right direction but is it enough?

History Repeats: From Prime Time TV to Prime Video

I often compare Amazon Prime and Netflix, who just recently announced they will stop reporting paid subscribers come 1Q’25, to how media buyers viewed the Prime-Time daypart ‘back in the day.’ Before we had the granular and specific audience data reporting tools, us media buyers would pay ABC, CBS, and NBC exorbitant costs to air in those three to four hours of content a night solely because Nielsen’s Household reporting panel of 0.01% of the US population told us those shows had the highest ratings on tv. 

We trusted this data because of Nielsen’s longtime standing as a consumer reporting titan, similar to how we in the media industry trust the statistical data that Meta and Amazon supply us with. Looking back, we now know that Nielsen’s murky in-home panel system fraudulently reported inaccurate age, sex, and content data resulting in millions of ad dollars lost to inaccurate targeting tactics3. Even when it comes to billion-dollar, household institutions, question, examine, and challenge everything.   

Thus far we have covered issues with transparency, concerns over data ownership, and Black Box measurement processes. Which leaves us with one last thing to discuss, and that’s money. The premium content that a Netflix or an Amazon Prime provides to us consumers sure does come at a premium cost. 

In addition to award-winning content, their large user bases/scale, time spent in-platform, white-glove service offerings, measurement capabilities, and high-quality ad experiences mean that our bargaining power goes out the door if we want to continue engaging with our clients’ in-platform target audiences. 

All in all, Walled Garden pricing can be as inflated as these companies want since media buyers must purchase their content via Direct IO and not on the open market. Demand is high and supply is low. Econ 101!  

Regulatory and Industry Pushback: Cracks in the Walls

We are at the whim of these Walled Garden companies, and they know they hold the chips, but some government officials, tech companies, smaller publishers, and media buyers are trying to reclaim some of this power. On a global scale, the EU’s Digital Markets Act of 2023 has put a spotlight on creating fairer and more competitive marketplaces by regulating Walled Garden platforms from abusing their position in the market. 

In the United States, the California Consumer Privacy Act allowed California residents the right to share or exclude their data, and US antitrust laws aim to reduce monopolization of certain sectors where it has occurred. 

On a smaller scale, publishers, agencies, and ad tech companies are coming together to collaborate on solutions such as clean rooms, contextual and AI predictive targeting methods, building identity alternatives like UID 2.0, and sharing transparent rate/fee cards to challenge the way these closed ecosystems operate. 

For example, LiveRamp is continuing to grow its global data community to help solve inadequacies in available measurement and audience insights. While these Walled Gardens are closing in, innovations in data collection and collaboration from every corner of the industry are expanding.

Looking Ahead: Will 2026 Bring More Openness?

As we look at the rest of 2025 and 2026, will we see Walled Gardens continue to grow or will we see open access to their inventory across different platforms and increases in data and measurement transparency? 

For example, smaller-scale DSPs plan to start selling Amazon Prime inventory beginning in 2H’25, which will remove the costly commitments and barriers of entry of buying directly with these partners. Hopefully, this trend continues in a forward direction and more and more Walled Garden platforms will follow suit as we move into 2026.

Balance the Power but Don’t Ignore the Value

In conclusion, Walled Garden companies are necessary for the industry and economy, have undeniably advanced targeting capabilities, captivating and alluring content, and billions of users who engage with their platforms for hours on end. 

However, the lack of transparency, accountability, data ownership and measurement, and insights into where and when ads run is a problem that simply cannot be ignored. When planning for 2026, keep an eye out for publishers with ad tech partnerships that can provide complete clarity into their data control and usage capabilities, reporting and measurement potential, transparent cost and fee structures, and last but not least, partners you can trust.

  1. Liveramp; eMarketer ↩︎
  2. Netflix 3Q’24 Shareholder Letter, Netflix.com, What We Watched the First Half of 2024 ↩︎
  3.  MNTN – How Nielsen Got It Wrong – and Performance TV Gets it Right, Stephen Graveman ↩︎

Sam Moorhead and Mikey Fleming on That Great Business Show

On That Great Business Show with Conall Ó Móráin, Co-Creative Directors Sam Moorhead and Mikey Fleming talk about the current state of advertising. They dive into the sheer volume of ads, the explosion of platforms, and the evolution of targeting. They also share their thoughts on how small businesses can build their brands – by using distinctive assets, choosing the most suitable platforms, and leaning into humour and a strong personality to help people connect.

Time, Safe, Stay: How Real Stories Drove Real Impact on International Epilepsy Day

This year, on International Epilepsy Day, Epilepsy Ireland and Connelly Partners joined forces once again to launch a powerful nationwide campaign focused on one clear message: Time. Safe. Stay. It’s a simple mantra — but one that could make all the difference if you ever witness someone having a seizure. 

Turning Stats Into Stories

How do you take a public health message and make people really care? You make it personal.

Backed by robust research from Amárach, the campaign centred around the lived experiences of people with epilepsy. Research showed that 88% of people in Ireland believe there’s a lack of understanding of epilepsy amongst the general public. So we got to work – putting real voices, real faces, and real emotions front and centre. These weren’t just testimonials. These were open, honest conversations about life with epilepsy. Fear. Frustration. Strength. Hope.

By showcasing these stories, we aimed to create empathy, spark curiosity, and ultimately, leave a lasting impression about the importance of seizure first aid — Time. Safe. Stay.

A Multi-Platform Approach That Hit Home

To maximise impact, we launched a multi-channel campaign — from powerful digital storytelling to social media, DOOH and more – ensuring visibility at both national and regional levels. Media volunteers bravely stepped up to share their experiences with press. Interviews delivered a deeply human look at epilepsy’s daily challenges.

Listen to the full Supercharged (RTE Radio 1) interview here.

A video campaign, voiced by legendary Radio DJ Rick O’Shea, was broadcast on Sky Television. 

Digital out-of-home adverts brought the message into busy shopping centres and high-footfall areas throughout the Capital and regionally, as well as in Galway’s Eyre Square. 

Digital Display ads featuring our media volunteers ran across various digital platforms, providing lots of touch points for the Irish public to engage with this important message.

Social media lit up – and were amongst the most successful strands of this multi-faceted campaign. TikTok alone delivered 1M+ impressions,  reaching 538k accounts with an exceptional 17.36% engagement rate — well above platform norms.

Across META (Facebook and Instagram), the campaign reached 570K users, blowing past the original goal of 157K, with an impressive 2.78% engagement rate, significantly above the 0.20% industry benchmark. 

Our Digital Audio campaign over-delivered – achieving a 90% Listen Through Rate (LTR) and reaching 40K+ unique users

The results proved that human connection is still at the heart of effective storytelling.

The Intersection of AI, Brand Safety, and Sustainability in Ad Tech

Abby Versaggi, Assistant Programmatic Media Buyer

I recently attended Scope3’s inaugural Landscape conference in New York City, where I had the opportunity to explore not only Scope3’s new and potentially game-changing ad tech but also the key challenges facing our industry—brand safety, supply chain optimization, sustainability, and the evolving role of AI. Here are some of the top takeaways from the conference:

The key themes of the day were safety, sustainability, and growth, with a strong focus on implementation. If a new technology can’t be demonstrated, used, deployed, and mastered, it won’t be adopted effectively—making proper execution essential for industry-wide change.

The Challenges of Brand Safety in Programmatic Advertising 

Current brand safety tools have fallen short, and the industry—particularly in programmatic advertising—continues to struggle with transparency.

Sustainability, media quality, and brand safety are all interconnected. A lack of innovation has made it difficult for advertisers to access URL- or page-level data, creating significant challenges in transparency. 

AI-Powered Solutions for Brand Safety

Recognizing the need for a better approach to brand safety, Scope3 announced an AI-powered brand safety and suitability product. This new tool gives advertisers greater control over the content their ads appear on while reducing unnecessary content blocking.

We know AI uses a lot of energy to make decisions. So does the current digital advertising ecosystem, especially programmatic. The differences are:

  1. We have the chance to develop AI systems with sustainability in mind, unlike how the programmatic ecosystem was developed. 
  2. AI can also replace and streamline tech, as it is more forgiving of inconsistent data due to its ability to learn and model.

For example, blocklists and category filters have traditionally flagged keywords on a page without considering their context, often leading to the blocking of safe content. Scope3’s AI-powered brand safety agent addresses this by analyzing the full context of any piece of online content, ensuring that decisions align with a brand’s exact requirements. Advertisers can also provide feedback to refine the model over time.

Low-quality and Made-for-Advertising (MFA) sites host excessive low-value content and drive inefficient ad spend. With custom AI agents, advertisers can avoid bidding on these sites; therefore, reducing unnecessary energy consumption and wasted ad dollars. 

Custom AI Models For Greater Transparency

This new ad tech allows brands to build their own models based on their business goals, and criteria for brand suitability. It can be integrated into Demand-Side Platforms (DSPs) and Supply-Side Platforms (SSPs) to offer a more comprehensive view beyond just a site name. 

Additionally, it explains to advertisers and publishers why content was blocked and allows them to adjust parameters as needed. This helps solve the black box problem that many AIs face by making data-driven decisions more observable and understandable. 

AI’s Role in Sustainable Programmatic Advertising

If we don’t address the inefficiencies in programmatic advertising, we risk wasting millions of tons of carbon. AI has the opportunity to add to these emissions or counteract these inefficiencies. Scope3 has developed a way to do the latter, ensuring sustainable evolution of the programmatic landscape.